on my way to Montecantini-Terme in Toscana where I arrived at my hotel about hrs.I had some problems at Hertz Milan Malpensa Airport in obtaining the required car and papers were revised several times. Two times 36 EUR have been taken from my credit card by Herts Italiana for VERBALE FINE ON LINE, at place we have never been.Luckily I charged the original car rental to my American Express, and when I called them tonight they immediately credited the charges back to my account.
Trataré por todos los medios de no pagar esta estafa y si me llega a la tarjeta, hacer la devolución y si me tocan mucho los chismes, les denuncio al juzgado.
Y lo que tengo muy claro, no volveré a alquilar nada a Hertz, a parte de la publicidad negativa que les voy a hacer a quien pueda.
I am an Italian and I am very disappointed in how Italy Hertz are ripping off customer. Hertz Italy charges me EUR 36, 30 for a Verbale Fine On Line on 09/29/2011 today. In mia carta de credito há venuto un costo de 36 Euro . Credevo che questa firma era segura, perche simao pagati tutto in Venezia prima de prendere la machina e quando abbiamo lasciata la machina in Roma, lo operadore dela Hertz a detto che era tuto certo !
I guess with all their problems, Italy will now be on the bottom of my list for a return trip. ma adesso vedendo tanti reclamacioni, sempra che vuoi non sono confiabile !
I contacted the police in Bologna and they had no records of any ticket.
I have received a similar charge when I rented from them three years ago and I have never receive any paperwork from Italy.
Received the 36 Euro charge on my CC in September, followed by the "Invoice" the next month.
I searched Google and found this page, confirming my suspicions that this was a total fraud.
So, call your CC company if you get this bogus charge and hopefully they will take it off as easily as American Express did for me. After 4 months I received the firsta charge of 36, 00 euros on my credit card.